What changed in Vision

Vision already analyzed your account data. Now it is also the app's teacher: every EcomVision screen has an instruction guide that Vision consults to teach you. We reviewed 80 guides against today's app and created new ones, such as Access and login (signing in, resetting your password, two-step verification, team invitations) and Launch strategies.

On some screens the answer even includes an example sketch of the result — for instance, where a Sponsored Brands ad appears to the shopper on the search results page.

Example questions

Ask the way you'd ask a coworker. A few examples:

  • “How does Audience Bid Boost work?”
  • “I forgot my password, what do I do?”
  • “How do I send products to FBA?”
  • “How do I create a Sponsored Brands campaign?”
  • “Where do I enter my product costs?”
  • “How do I invite someone from my team?”

What the tutorial looks like

Every “how do I” answer follows the same outline, so you never get half an answer:

  1. Where it is — the menu path, with a direct link to the screen.
  2. What it is — in plain language, no jargon.
  3. What result to expect — what changes (and what doesn't) after you click.
  4. Benefit for the account — why it's worth using.
  5. What you need first — required connections, data or settings.
  6. Detailed step by step — one click per step, with the exact button names.
  7. How to follow up — where to check that it worked over the next few days.
  8. Common errors — the messages that may appear and what to do about each one.

Example answer

An excerpt of what Vision answers for “I forgot my password”:

You: I forgot my password

Vision:

Where it is: on the app's sign-in screen, the Forgot my password link.

Step by step:

  1. On the sign-in screen, click Forgot my password.
  2. Enter the account Email and click Send code.
  3. Open your email (check Spam and Promotions too). You'll get a 6-digit code.
  4. On the Create a new password screen, enter the 6-digit code and your new password.

Common errors: “Too many attempts” appears after several wrong passwords and locks sign-in for a few minutes; wait or use Forgot my password.

If you remember your password and just want to change it, go to My account › Change password.

For “how does Audience Bid Boost work?”, Vision explains that the boost raises Sponsored Products bids only for shoppers who have already shown interest (for example, people who added the product to their cart and didn't buy), shows the path Advertising › Bulk Actions › Audience Bid Boost, what you need first (Amazon Ads connected, an ACoS target and product costs), every click through Apply boost, how to Undo and where to see the 14-day review.

Note: the example above is a text reproduction of the answer format. The guides follow the app and are reviewed with every screen change.

Amazon rules, explained in full

Not every question is about the app — many are about Amazon (“can I use another company's brand in my title?”, “how does the return policy work?”). For those, Vision now reads much larger excerpts of Amazon's official help library before answering. That way it explains the whole rule — with conditions and exceptions — instead of a half summary, and cites the source.

As always, Vision teaches and recommends; you are the one who decides and clicks. See also what an AI can execute in an Amazon account.